Why can't I find a user?

If you can't fnd a user on the Impersonate list please confirm that:


  • It has been created on ViGIE 3 platform.


  • Belongs to one organization you manage


  • Hasn't been deleted from the ViGIE 3 platform.


  • The filters beign applied aren't hiding that user. For example,
    • It does belong to the organization(s) selected
    • It is on the status(es) selected
    • It does have the role(s) selected 


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