How to interpret the user's status


On Impersonate page you can verify the status of each user from the organizations you manage. Here’s how to interpret those status:


  • Active: Fully activated user.


  • Not Login yet: The user hasn't logged in on ViGIE 3 yet and therefore doesn't have the account activated.


  • Blocked by Admin: An administrator has blocked the access of this user to ViGIE 3 platform.


  • Not validated by Admin: The user was created by a Manager and still needs authorisation from the administrator.


  • Multiple password failures: The user account was blocked due to multiple password failures (more than 3).


  • Renew password: This user's password is pending renewal.

 

  • Inactive: Misconfiguration of user's settings.





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